Personalised Care
Personalised care is one of the five major, practical changes to the NHS that will take place over the next five years, as set out the recently published Long Term Plan.
This short animation to explain what personalised care means for people, professionals and the health and care system.
Personalised care and support planning is a series of facilitated conversations in which the person, or those who know them well, actively participates to explore the management of their health and well-being within the context of their whole life and family situation.
Personalised care and support planning is key for people receiving health and social care services. It is an essential tool to integrate the person’s experience of all the services they access so they have one joined-up plan that covers their health and wellbeing needs.
The evidence base for personalised care continues to grow, demonstrating a positive impact on people, the system and professionals. Shared decision making between people and clinicians about their tests, treatments and support options leads to more realistic expectations, a better match between individuals’ values and treatment choices, and fewer unnecessary interventions.
Case studies on personalised care
- Working with a health and wellbeing support worker helped Victoria to better manage her condition. Now she’s more confident, is making friends and dreaming again
- Personal health budget significantly reduces transport costs by £25K per year and gives more choice and control to siblings in Midlands
- My personal health budget gives me control, makes me the boss, and lifts a weight off George’s shoulders
- Flexible funding allows Dylan to live independently for the first time in his life and save on on-going costs
- A primary care navigator helped John to get his life back and address his ongoing health and social needs
- Social prescribing linked me to art which saved my life
Resources
– Gloucestershire Primary Care Workforce Centre – Personalised Care in Gloucestershire
Planning Ahead – personalised care and support planning : NHS Gloucestershire ICB – NHS Gloucestershire- planning ahead
Gloucestershire 2022 Personalised Care Toolkit | Health Coaching Academy Personalised Care Toolkit
NHS England » What is personalised care? NHSE What is personalised care
Personalised Care & Support Planning – NHS Guidance
Personalised Care and Support Planning – PRSB Guidance
Advance Care Plan – ReSPECT – Resus Council Guidance