Evaluating the work we do is crucial for continuous improvement and resource optimisation, ensuring that our processes and outcomes are always improving.

Here are useful metrics that can help with measuring outcomes and evaluation

  • Patient Record Outcome Measures (PROM)
  • Friend and Family Test
  • Emergency Admissions/hospital attendance
  • Primary Care attendance
  • MYCAW  (Measuring My Concerns and Wellbeing)
  • PAMS (Patient Activation Measure)