Welcome to the Pharmacy First page. This page will contain a brief overview of the Pharmacy First advanced service and associated links, attachments and documents to support you. To provide feedback on the service please complete the feedback form.

Pharmacy First Advanced Service

NHS England launched the new Pharmacy First advanced service on Wednesday 31st January 2024. This is an advanced service which includes seven new clinical pathways, as well as urgent repeat medicine supply and referrals for minor illness, replacing the Community Pharmacist Consultation Service (CPCS). It will offer patients greater access to assessment, advice and treatments appropriate for minor illnesses and will divert activity that has been traditionally been met by clinicians in general practice and Out of Hours services. The clinical pathways element of Pharmacy First will enable pharmacists to offer advice to patients and supply NHS medicines (including some prescription-only medicines under Patient Group Directions), where clinically appropriate. The seven common conditions include:

  1. Urinary Tract Infection (UTI)
  2. Impetigo
  3. Acute Sore Throat
  4. Shingles
  5. Infected Insect Bites and Stings
  6. Acute Sinusitis
  7. Acute Otitis Media

Our community pharmacy colleagues are keen to support Pharmacy First and all 105 of the county’s pharmacies have opted in to provide the service. A national campaign is planned and this page will be updated with more information after this date. Please find some resources below:


General Practice Resources


Community Pharmacy Resources